Ae101 Privacy Policy — How We Protect Your Information
Ae101 is committed to protecting the privacy and personal data of every user in Malaysia. This page clearly outlines what we collect, how we use it, and your rights as a user.
By registering or using the ae101 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read it carefully before using our services.
Information We Collect
Ae101 collects various types of information to keep the platform running smoothly and deliver the best experience to every user. The information collected includes:
Account Information
When you register an account with ae101, we collect information such as your full name, email address, phone number, date of birth, and any identity verification details required. This information is used to verify your identity, protect your account from unauthorised access, and meet our legal compliance obligations.
Device & Browser Information
While you use the ae101 platform, our systems automatically record technical information such as device type, operating system, browser type, IP address, and session usage data. This information helps us identify technical issues, improve platform performance, and ensure the security of your login sessions.
Payment Information
To process deposits and withdrawals in MYR, ae101 collects payment-related information such as the account holder's name, account number (partially masked), and the name of the financial institution. ae101 does not store credit or debit card details directly — payments are processed through approved payment providers using encryption to protect your financial data.
Usage Data & Cookies
Ae101 uses cookies and similar tracking technologies to understand how users interact with the platform. This data includes pages visited, session duration, games or bets of interest, and in-platform actions. These cookies help us personalise your experience, maintain login sessions, and analyse overall platform performance.
Why We Use This Information
Information collected by ae101 is used for specific, legitimate purposes. We do not use your data for anything beyond what is stated here without your consent. The primary purposes include:
- Account management: Creating, verifying, and securely managing user accounts.
- Transaction processing: Processing MYR deposits, withdrawals, and other financial transactions accurately and securely.
- Platform security: Detecting and preventing fraud, account abuse, and suspicious activity.
- Legal compliance: Meeting legal and regulatory obligations applicable in Malaysia, including anti-money laundering requirements.
- Service improvement: Analysing usage patterns to improve functionality, speed, and the overall user experience on ae101.
- Account-related communications: Sending important notices related to your account, transactions, or changes to platform policies.
Data Storage, Security & Third-Party Sharing
Storage & Security
Ae101 stores user data on servers protected with industry-standard encryption. We enforce strict access controls — only staff who need access to carry out their duties may view users' personal data. Data is retained for as long as your account is active or as required to fulfil applicable legal obligations.
While ae101 takes reasonable security measures, no system can guarantee absolute protection. We encourage users to play their part in keeping their accounts secure — use a strong password and never share your login credentials with anyone.
Sharing Information with Third Parties
Ae101 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, we may share necessary information with the following parties in certain circumstances:
- Payment providers: Information required to process MYR transactions is shared with approved payment providers bound by strict confidentiality agreements.
- Relevant authorities: ae101 is required to disclose certain information when mandated by law or a valid court order.
- Technical service providers: Service providers that assist us in operating the platform — such as cloud and security services — may have limited access to data strictly necessary for their tasks.
Your Rights as an ae101 User
Ae101 recognises and respects users' rights regarding their personal data. As a registered user, you have the right to:
Request a copy of the personal information we hold in relation to your account.
Request corrections to any inaccurate or incomplete information in your account.
Request the deletion of your personal data, subject to applicable legal requirements.
To exercise any of the rights above, contact the ae101 support team through the channels provided on the platform. ae101 will process your request within a reasonable timeframe and inform you of the action taken.
Policy Changes & How to Contact Us
Ae101 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, notice will be provided via the platform or the email address registered to your account.
This Privacy Policy was last updated in 2026. Continued use of the ae101 platform after changes are published constitutes your acceptance of the updated policy. It is the user's responsibility to review this page periodically.
If you have any questions, concerns, or requests regarding your privacy and personal data at ae101, please reach out to our support team via:
Email: [email protected]
You may also refer to the FAQ for answers to general questions about privacy and your account.
Your Data Is Safe — Start Your ae101 Experience With Confidence
Register or log in to the ae101 platform and enjoy games and Sports Betting in a safe, comfortable environment.